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Help Center
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Residents FAQ
  • Leasing / Screening
  • General
    • Landlord
  • Accounting and Reporting
  • Portfolio Management
  • Tenant Qualifications
  • Correspondence
  • Leasing & Move In
  • Maintenance
  • Property Management
  • General (Resident)
  • New Tenant Portal Set-up and Documents
  • Rent Payments
  • Move-In Questions
  • Lease Renewal / Annual Assessment
  • Move-Out Questions
  • Owner FAQ
  • Residents FAQ
      Back to home
      1. Help Center
      2. Residents FAQ
      • Leasing / Screening
      • General
        • Landlord
      • Accounting and Reporting
      • Portfolio Management
      • Tenant Qualifications
      • Correspondence
      • Leasing & Move In
      • Maintenance
      • Property Management
      • General (Resident)
      • New Tenant Portal Set-up and Documents
      • Rent Payments
      • Move-In Questions
      • Lease Renewal / Annual Assessment
      • Move-Out Questions
      • Owner FAQ
      • Residents FAQ

      Residents FAQ

      • Can I get a satellite dish?
      • Can I sublease my apartment?
      • Can I get a roommate later on?
      • Can I paint the walls another color?
      • Can I change the locks or add locks?
      • Can I smoke inside the property?
      • Who’s responsible for the lawn?
      • Do you require tenants to have renters insurance?
      • Can the management or a management representative enter my home without my knowledge?
      • Who is responsible for maintenance costs at the property?
      • The smoke detector is beeping, what should I do?
      • What should I do if I require maintenance?
      • What should I do if I’m unable to pay my rent?
      • Can I be exempted from paying late charges?
      • Do I need to sign a lease?
      • What rent payment methods do you accept?
      • When is rent due?
      • What exactly qualifies as an emergency?
      • What should I do if there is an emergency?
      • What should I do if I lock myself out of my apartment?
      • How much is the security deposit?
      • How do I apply to rent?
      • How do I schedule a showing for a property I’m interested in?
      The Joseph Group Help Center
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