- Help Center
- Residents FAQ
-
Hubspot Operations
-
Leasing / Screening
-
General
-
Accounting and Reporting
-
Portfolio Management
-
Tenant Qualifications
-
Correspondence
-
Leasing & Move In
-
Maintenance
-
Property Management
-
General (Resident)
-
New Tenant Portal Set-up and Documents
-
Rent Payments
-
Move-In Questions
-
Lease Renewal / Annual Assessment
-
Move-Out Questions
-
Owner FAQ
-
Residents FAQ
Can I be exempted from paying late charges?
Paying Late Charges
No one can be exempted from paying late charges once it comes into effect. No matter how excellent of a resident you are, the law requires us to treat all tenants equally.We don’t have a guideline to help us decide which tenant is more deserving than the other. As such, we’ll enforce late charges across the board.