What should I do if I require maintenance?

Maintenance Request

If you require maintenance, please notify your property manager via your Tenant Portal. We have a team that monitors the portal, ensuring that we respond as soon as possible.

If the maintenance problem involves the plumbing system, the first thing you need to do even before submitting your request is to shut off the main valve.

If it’s during normal working hours, please leave a message on the Tenant portal describing the problem.

If after hours, please call the main office line and leave the message with the answering machine. One of the property managers will then get in touch with you shortly.