An emergency, as per the lease agreement, is something that affects your safety or physical health. The following table gives some examples of what is considered an emergency and what is not.
|Examples of Emergencies||Examples of Non-Emergencies|
|- fires||- Your tap is dripping|
|- Damage from a tree during a storm||- Locking yourself out of your home|
|- Sewage back up||- Appliance break down (air conditioning not working or fridge not working)|
|- Gas odors|
|- Broken water pipes|
|- No heat during the winter or cold weather|
|- electrical arcing/sparking|
Please don’t use the emergency number to report non-emergency repairs. We thank you for your continued cooperation.